Refund policy

Refund Policy – Store Closing

A note from us 🤍

As Kememola comes to a close, we want to start by saying thank you.
Your support has meant so much to us, and we are deeply grateful for every order placed along the way.

Because this is a store closing sale, all purchases are considered final sale.

Final Sale

We are unable to accept returns, refunds, or exchanges due to:

Change of mind
Sizing or fit
Shipping delays
Duties, taxes, or customs fees

We kindly encourage you to review product details carefully before placing your order.

If something isn’t right

Your satisfaction still matters to us.

If your item arrives damaged, defective, or incorrect, please contact us at
📩 info@kememola.com within 48 hours of delivery, including:

Your order number
Clear photos of the issue

Once reviewed, we’ll do our best to make it right with a replacement (if available) or a refund.

Shipping, duties & taxes

Shipping costs are non-refundable
Any customs duties, taxes, or import fees applied by your country are the responsibility of the customer and cannot be refunded

Exchanges

As inventory is limited and no restocks are planned, we are unable to offer exchanges during the store closing sale.

A final thank you

Every piece purchased during this time helps us close this chapter with care and gratitude.
Thank you for being part of the Kememola story 🤍

If you have any questions before ordering, please don’t hesitate to reach out at info@kememola.com